(Last updated: 1st March 2025)

We take your privacy and the privacy of your family more seriously than we take our own.
Over 8,700 Nigerians have trusted us with their passport, bank statements, children’s birth certificates, and life savings. Not one person has ever had their information leaked or misused.

Here is our unbreakable promise to you:

Your documents will never be shared with any third party without your written consent.
Not to another agent, not to “our partner in Canada”, not to any blogger or influencer. Never.

We do not sell, rent, or trade your data.
We don’t have any “database for sale” like some agents do on the dark side of WhatsApp.

All files are stored on encrypted Nigerian & German servers.
Physical files are kept in fireproof cabinets inside our head office in Ikeja.
Only three senior directors have master access.

We will never post your visa, passport, or face on social media without your permission.
All testimonies you see online were sent to us voluntarily by clients who begged us to share their joy.
If you want to remain 100% anonymous, we will respect that forever.

Your phone number will never be added to any random broadcast list.
You will only receive messages from your personal case officer and important policy updates (maximum 3 times per month).

Even our own staff cannot see other people’s files.
Each case officer can only access the files of clients assigned to them.
We have sacked 6 staff since 2022 for trying to open files that were not theirs.

When you finally japa, we permanently delete your file from our active system after 24 months (except you ask us to keep it for family application).

If you want us to delete everything today
Just send “Delete my file” to 0814 977 7267.
Within 60 minutes, every single document, chat, and record bearing your name will be wiped from our system forever. No questions asked.

We are registered with the Nigerian Data Protection Commission (NDPC)
The Registration Number is available in all our offices.

Your secret is safe with Jaruma.
Your cousin in Abuja will not hear that you are processing Canada until you yourself tell them.

That is why mothers now bring their daughters to our office and say:
“Keep her matter private o. Nobody must know until she don land.”

We have kept that promise 8,700 times and counting.

You are not just a client.
You are family.

Jaruma Multipurpose – Your privacy na our pride.